A 99.9% Server Uptime
Our shared website hosting system is based on a reliable, enterprise–level hardware configuration and a strongly customized Linux distro. This is why, regardless of what your website is, or how many website visitors you have, or even if there’s a denial–of–service attack, our physical servers will stay up and your websites will remain visible online.
All our shared website hosting plans packages feature a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
When you build your own cloud hosting system, it is essential to also build your own network infrastructure. For this reason, we built a custom internal network in each one of our datacenter facilities. Relying on topflight Juniper routers and switches, our internal network allows for mega–fast data transmission rates and is also completely redundant.
Because of this, you can enjoy a 99.9% network uptime in our data center in the USA, in our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe as well as in our data center in Australia, regardless of which web hosting offer you have chosen.
A 30–Day Money–Back Guarantee
Despite the fact that we have given our best to curtail all possible risks with our cloud hosting packages and even though our company provides top–class client support, there are occasions when the client is simply not content with what we have to offer. Or he needs to migrate to a more robust web hosting service, such as a VPS server or a dedicated server.
That’s why we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you aren’t completely satisfied, you will receive a full refund.
24/7 Technical Support
In the event that you have a web hosting company, your tech engineers are of great importance. This is why we’ve mindfully handpicked a very practiced team of customer service technicians, each with several years of experience behind his back. With their help, our company offers 24x7 support with all our web hosting packages.
And not only that, our company offers a 1–hour response time guarantee. All technical support tickets are responded to within sixty minutes and our average support ticket response time is well under 20 minutes!