1 hour ticket response
Our team of techs is committed to supplying fast answers to all your queries. We’ll review your client support ticket once it has been submitted and will get back to you with a solution to the problem within less than 60 minutes after the technical support ticket submission. In fact, our average technical support ticket response time is twenty minutes.
A Top–Quality Help Desk Support Service
We’ve got a team of web hosting support techs who will be happy to reply to all your requests every time you are in need of help. The vast majority of our help desk support team representatives have several years of experience in the shared website hosting plans niche, so you can always depend on rapid and appropriate answers to your problems.
A User–Friendly Help Section
To help you get a quick hint on how to use a particular feature, we have incorporated a truly intuitive Help section in the Online Control Panel. You can browse through a huge selection of web hosting account management articles and website management articles, refer to our F.A.Q. library or check our educational video tutorials.